Introduction
OptimizeHQ (“we,” “us,” or “our”) operates the website optimyzehq.com. This Privacy Policy explains how we collect, use, disclose, and protect your personal information in accordance with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA), the General Data Protection Regulation (GDPR), and the California Consumer Privacy Act (CCPA).
By using our website, you consent to the practices described in this policy. If you do not agree, please discontinue use of the site.
Information We Collect
Information you provide directly: Name, email address, and any message content submitted through our contact form or email signup forms. Payment information (processed securely by Stripe via Lemon Squeezy — we do not store your credit card details).
Information collected automatically: IP address, browser type, device information, pages visited, time spent on pages, and referring URLs. This data is collected through cookies and similar technologies (see our Cookie Policy for details).
How We Use Your Information
We use your personal information to: deliver purchased digital products and services; send email communications you have opted into (via MailerLite), including newsletters and product updates; respond to inquiries submitted through our contact form; improve our website, content, and products; comply with legal obligations; and detect and prevent fraud.
Email Marketing (CASL Compliance)
We comply with Canada’s Anti-Spam Legislation (CASL). We only send commercial electronic messages to individuals who have provided express consent (e.g., by subscribing through our opt-in forms). Every email includes a clear unsubscribe mechanism. You can withdraw your consent at any time by clicking “Unsubscribe” in any email or by contacting us directly.
Third-Party Services
We use the following third-party services that may collect or process your data: Lemon Squeezy / Stripe for payment processing; MailerLite for email marketing; Google Search Console for website analytics; Hostinger for website hosting; and LiteSpeed Cache for performance optimization. Each service has its own privacy policy, and we encourage you to review them.
Data Retention
We retain personal information only as long as necessary to fulfill the purposes for which it was collected, or as required by law. You may request deletion of your data at any time by contacting us.
Your Rights
Depending on your location, you may have the right to: access the personal information we hold about you; request correction of inaccurate information; request deletion of your personal information; withdraw consent to data processing; object to or restrict certain processing activities; and data portability (receive your data in a structured format).
To exercise any of these rights, please contact us at hello@optimyzehq.com.
Security
We implement reasonable technical and organizational measures to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of the site after changes constitutes acceptance of the revised policy.
Contact
If you have questions about this Privacy Policy, contact us at hello@optimyzehq.com.
Last updated: April 2026